Online & Mobile Banking | Gas & Electric Credit Union (2024)

Online Banking

Safely monitor your account activity, transfer funds, pay on your loans or VISA, view paid check images, receive your statement, pay your bills and MORE!

Enroll Now!

Online Banking step-by-step guide

Frequently Asked Questions

  • How do I enroll? Simply go to our Online Banking and click on the option toEnroll in Online Bankingin the lower right-hand side.It will walk you through setting up your account. You may also refer to this handy guide.
  • Is it safe? Yes. A secure server is used to protect your information. We also utilize a multi-factor authentication.
  • What if I forget my password or challenge responses? Not a problem. You can unlock yourself online using your email address. If you have further problems, just give us a call.
  • Will my balance reflect recent activity? Yes. What you see is accurate and up to date. When you make a payment or transfer it is also effective immediately.

Need access to our old Online Banking site? Click here. This will only be available in view-only format until 3/31/24.

Mobile Banking

All of the convenience of our Online Banking (plus the perk of Remote Deposit!) is also available as a free app for smartphones (available for both Android and iOs) with our Mobile Banking. To download the app, simply search for GECU mobile in your app store. The icon will look like the image below. You can also directly link to the Apple or Google Play store below.

Apple Store

Google Play

Mobile Banking step-by-step guide

If you have already enrolled in our Online Banking, you simply use the same credentials to login on the mobile app. If you are new to both, you can enroll via the app. Here are step-by-step instructions for some guidance.

Online & Mobile Banking | Gas & Electric Credit Union (1)

e-Statements

E-Statements are essentially an electronic version of your paper statement that you receive through your Online/Mobile Banking account. You can select and view e-Statements within the e-Statement tab within the Mobile app or in the Accounts-e-Statements tab within Online Banking.

  • It's fast!Receive your statement the first business day of the month.
  • It's easy.Signing up only takes a minute.
  • It's convenient.Never misplace your statement again.
  • It's safe.All information is available only via a secured server.
  • It's environmentally friendly.Save a tree - use E-Statements.
  • It's FREE.We will never charge you for using this service.

Bill Pay

Available throughOnline Banking, Online Bill Pay makes paying your bills a snap! Best of all- it's FREE* (*there is no charge as long as you make at least one payment every 30 days). To sign up for Online Bill Pay, simply click on the Bill Pay tab on the top of your account screen after you log in to your account. This service is also available via the mobile banking app.

Frequently Asked Questions

  • How far in advance do I need to set up my payment?A safe rule of thumb is to schedule the debit date at least 5 or more business days in advance. For all initial payments, please schedule 10 days in advance.
  • Is Online Bill Pay secure?Yes. Internet browsers equipped with the proper SSL (secured socket layer) encryption will communicate transactional information in a secure & encrypted session.

Shazam Brella

A nice partner to our mobile app is the Shazam Brella app. With the Brella, you can view your balance, block and unblock your debit card with ease, make person-to-person payments. You may also set up alerts either by text, email or both and be notified whenever your card is used by parameters you set- such as over a certain dollar amount, or purchases made online. This is invaluable for detecting fraudulent activity right away! Coming soon- you will also be able to set your own travel alerts, so you don't have to worry about your card being flagged for suspicious activity. Available in both the apple store and google play.

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GECU Card App

GECU Card App is an app that allows you to quickly and easily track and control all aspects of your Visa credit card in real-time. With this app you can monitor all transactions on your account, and even see where the money was spent on a map! It also gives you weekly and monthly spend summaries, so you can keep an eye on your budget. GECU card app gives you the control to set notifications and alerts, freeze and report lost or stolen cards, and even set travel dates to avoid any unexpected freezes while out of the area. Available in the Apple App Store or Google Play.

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Zogo Financial Education

It pays to learn about finance- literally. We are happy to partner with the financial literacy app, Zogo to offer our members a quick and easy way to learn about ways to improve their financial well-being, and earn gift cards at the same time!

Zogo includes nearly 300 modules in over 20 different topics, from opening an account to saving for retirement- and everything in between. By completing modules, taking interactive five-question quizzes and participating in daily trivia you can earn virtual "pineapples" and work toward real-life rewards- like a gift card to one of your favorite stores. Get started today by downloading the Zogo app (AppleorGoogle Play) and use the code GECU to get started!

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Online & Mobile Banking | Gas & Electric Credit Union (2024)

FAQs

How does online and mobile banking work? ›

Online banking allows you to conduct financial transactions through a computer or smartphone using the internet. With online banking, you don't need to visit a branch to complete many transactions. Many online banks offer lower fees and better rates than their brick-and-mortar competitors.

What is the difference between mobile banking and e banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

What is the difference between online banking and mobile banking 2 points? ›

While both online and mobile banking put your finances at your fingertips (literally), online banking typically requires a web browser, while mobile banking uses an app on your phone. Otherwise, there's not much of a difference!

What is the difference between online bank and credit union? ›

While credit unions have a stronger focus on personal relationships and physical locations, online banks provide convenience through digital platforms. However, the presence of physical locations at credit unions offers numerous advantages.

What are the risks of online and mobile banking? ›

Hacking your data: Hackers can steal your money remotely

Even without having access to your physical phone, hackers can put the security of your mobile banking app at risk. Hackers have created malicious software (known as malware or Trojans) that attack bank apps.

How to activate mobile banking online? ›

Under Mobile Banking, choose the option 'Registration', enter your mobile number and choose „Yes‟. When the number is displayed again over the ATM screen, choose „confirm‟ and collect the transaction slip confirming the registration. You will receive a SMS regarding activation of your account.

Are there any disadvantages to online on mobile banking? ›

Are there disadvantages of online banking? Online banking does have some potential disadvantages. These include a lack of face-to-face customer support, cash deposit services and a risk of technology failures or security breaches.

Do you need online banking for mobile banking? ›

All online banking operations are conducted via a bank website. To access accounts, users need an internet connection and a browser on their desktop, laptop, or mobile device. To use mobile banking, users need to install a dedicated banking app on their smartphones.

What is the major disadvantage with both online and mobile banking? ›

One of the major disadvantages associated with both online and mobile banking is the risk of computer malware. Malware can compromise the security of a user's device, leading to unauthorized access to sensitive banking information. This can result in identity theft, fraudulent transactions, and financial loss.

What are disadvantages of banking with credit unions? ›

Some credit unions cost money to join or charge annual membership dues. Fewer physical branches. Credit unions may be local or regional, with limited branches outside of your area. If you travel or move, this can make getting in-person help difficult.

What is the best credit union to bank with? ›

Best Credit Unions of September 2024
  • Members 1st Federal Credit Union: Best for Overdraft Protection.
  • Connexus Credit Union: Best for Checking Accounts.
  • Bethpage Federal Credit Union: Best for Savings Accounts.
  • Lake Michigan Credit Union: Best for Interest Rates.
  • Alliant Credit Union: Best for Digital Banking.
Aug 30, 2024

Is mobile banking better than online banking? ›

Services: Mobile banking offers basic services like checking balances, transferring funds, and bill payments. Internet banking provides a wider range of services, including loan applications, investment management, and access to detailed financial statements.

What is the main disadvantage of an online bank? ›

Some disadvantages of online banking include: No physical branches when you need help. Challenging cash deposits. No access to foreign currency.

Is it safe to do online banking using mobile data? ›

If you use an app on your phone to deposit checks and track your spending, you might wonder, "Is mobile banking safe?" Mobile banking apps are generally secure and convenient alternatives to other banking methods.

Can I have mobile banking without online banking? ›

Mobile banking requires the internet to be connected to your mobile device in order to manage your finances. A mobile banking app usually allows you to access similar, (although sometimes slightly fewer), features that you would find when online banking, but it must be done on a smartphone or tablet.

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